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We didn't find any results for your search here, but we did find some across the Cornwall College Group.

  Across the Cornwall College Group

Customer Service Practitioner Apprenticeship

Level 2 • Work-based • Business School department

This apprenticeship gives you the chance to choose and tailor your training to the job role of your dreams, leading to potential careers in business, marketing, sales, customer service or HR. With a focus on developing essential customer service skills at its core you will spend time at college (usually one day per week) learning skills and theory to help you in the workplace. We recommend that your start with this Level 2 apprenticeship, as this will give you and excellent grounding in all aspects and help you to decide on your future specialism. On successful completion there is the option of progressing onto the Level 3 programme. You can expect to rake part in workshops delivered by industry experts with current knowledge, skills and experience within their specialist areas. Ongoing support from a team of highly qualified mentors/coaches to prepare for end point assessment as the successful completion of the apprenticeship programme. You will love the opportunity to network with other apprentices throughout the programme, sharing best practice, developing skills and knowledge from wider industry experts enabling you to develop in a specialist occupation and build the foundations of your future career.

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Business Enterprise Technical Certification

Level 2 • Full-time • Business School department

Are you innovative and creative? All businesses need enterprising employees to drive their organisations forward, to have ideas and initiatives to instigate growth and to ensure that businesses survive in this fast changing world – especially in Cornwall. Having enterprising skills can equip you to be a real asset to an organisation, as well as giving you the basis on which to develop your entrepreneurial skills for running your own enterprise in the future. Enterprise is a key government focus and is set to form an important part of the UK’s global economic status both now and in the future. Enterprise skills give you a fantastic progression pathway into a number of roles throughout an organisation, and the skills you can develop are transferable into all businesses.

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BTEC National Extended Diploma In Business

Level 3 • Full-time • Business School department

Want to start your own business? Make your ideas happen? Create exciting advertising campaigns? Learn how to manage a team of professionals? You can start developing your career in this sector by studying a Diploma in Business. If you have ever wondered how a business operates in an ever-changing environment then the Diploma in Business is the course for you! It will provide you with an understanding of how marketing, human resources, accounts, operations, sales, project teams, management teams, directors and customer service interlink to achieve business aims and objectives. The Diploma in Business will provide you with essential knowledge of how Cornwall and the UK environment impacts upon how a business plans and operates to ensure its success. It will enable you to acquire vital skills and the critical awareness necessary for managing teams and creating value for a business, whilst preparing you for your career. The course can provide a pathway both directly into a career in Business as well as to Higher Education studies and higher apprenticeships in this and related subjects. There is a range of diverse optional units including: Recruitment and Selection, which will develop your understanding of the complex legal process involved in recruiting new staff, as well as the cost and time implications; Events Management, where you will plan and carry out your own business event, taking control of every aspect including gaining the Finance required; Creative Product Promotion, which will further develop your understanding of marketing and, in particular, the creation of promotional materials. You will be in college three to four days a week, complete work experience placements and employability workshops, gaining additional skills as you progress. Each optional unit studied will encourage you to discover how the different functions combine in order to ensure operational success. The course aims to give you a varied learning experience and will be a combination of a student-centred approach to learning, involving research for assignments guest speakers, lectures, group work and discussions and, where possible, visits.

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